Here’s How it Works
Education & Enrollment:
Education is key
For an employee, an ICHRA is a significant change to the way they obtain health benefits. They will need knowledgeable assistance to successfully guide them through the ICHRA enrollment process.
The ezICHRA team will be there with your employees every step of the way!
Your employees will access a company branded Employee ICHRA Portal that contains recorded videos explaining the ICHRA process, how it works and how to get enrolled. The Portal also links employees to all ICHRA plan documents and allows employees to waive coverage electronically. The site is available during open enrollment and throughout the year making it a simple and efficient way to communicate your program.
One-on-one telephonic meetings with the dedicated ezICHRA enrollment team will help each of your employees select and enroll into a plan that best fits their needs. Throughout the year, your employees may reach out to the ezICHRA team with claims questions, network assistance or anything relating to their insurance policy. Customer service isn’t just an afterthought, it’s a core focus at ezICHRA!